“Throughout the course of the new service which took effect in October 2012, [TOK Transit’s] representatives were consummate professionals. Working together with my staff on details such as bus selection, design and decals, new brochures for the public and scheduling/routing, the management at [TOK Transit] exceeded our expectations.

Being hands-on during the transition period from our previous contractor to their new service, the management at [TOK Transit] mitigated public concerns about the new service and created a positive experience for our riders.

We would not hesitate to recommend [TOK Transit] to other municipalities to provide transit services.”

“The City of Orillia is very pleased with the level and scope of service provided by [Tok Transit] since the inception of the contract. [Tok] provided a seamless transition from the incumbent contractor and has delivered on its commitment to excellence in transit services.”

“[TOK Transit] has operated well under performance-based contracts with York Region Transit and has performed human resource services, dispatch, route inspection, full maintenance, fare box service, fuelling, driving, daily cleaning and storage.”